Service areas
Appraisal services across Texas
The appraisal clause works the same way in every Texas county, and so do we. Based in the Houston area, we travel statewide; travel is included in the quoted fee.
Greater Houston & the Upper Gulf Coast
Houston, Sugar Land, Pearland, League City, Friendswood, Pasadena, The Woodlands, Galveston, Beaumont and Port Arthur. Hurricane, hail and freeze losses dominate here, and our home base means fast scheduling.
Dallas-Fort Worth
Dallas, Fort Worth, Arlington, Plano, Frisco, McKinney and Denton. North Texas hail seasons generate a steady volume of roof repair-versus-replace disputes.
San Antonio & the Hill Country
San Antonio, New Braunfels, San Marcos and Kerrville. Hail, wind and plumbing losses.
Austin & Central Texas
Austin, Round Rock, Georgetown, Hutto, Waco and Temple. Rapidly built housing stock with frequent code-upgrade disputes.
Coastal Bend & South Texas
Corpus Christi, Victoria, Rockport, McAllen, Brownsville and Laredo. Hurricane and windstorm appraisals, including TWIA policies under TWIA's own process.
West Texas & the Panhandle
Lubbock, Amarillo, Midland, Odessa and El Paso. Hail and wind losses on residential and commercial roofs.
Not listed? If the property is in Texas, call. Remote document review and video walk-throughs can also cover early steps for distant properties before an in-person inspection.
FAQ
Common questions about appraisal
What is an insurance appraiser for policyholders?
An appraiser is the person you appoint under your policy's appraisal clause to determine the amount of your loss when you and the insurance company disagree on it. The carrier appoints its own appraiser, and the two appraisers (with an umpire if they cannot agree) issue a binding award. Appraisers must be competent, independent and disinterested in the outcome; they are not advocates in the way a lawyer or public adjuster is.
How is an appraiser different from a public adjuster?
A public adjuster represents you in presenting and negotiating the claim and is typically paid a percentage of the settlement. An appraiser is appointed only after a dispute over the amount of loss, participates in a formal process that ends in a binding award, and must be disinterested in the outcome, which is why we charge a flat or hourly fee and never a percentage of the award.
Does appraisal decide whether my claim is covered?
No. Appraisal is limited to the amount of loss. If the carrier has denied your claim on coverage grounds, appraisal is generally not the right tool. If the carrier accepted the loss but underpaid it, appraisal is designed for exactly that dispute.
Is the appraisal award binding?
Yes, as to the amount of loss. An award signed by both appraisers, or by one appraiser and the umpire, binds both you and the carrier. Under the 2027 Texas rules it can be set aside only if it was made without authority, not in substantial compliance with the appraisal clause, or affected by fraud, accident or material mistake.
How much does an appraiser cost?
Each party pays its own appraiser, and the umpire's fee is usually split equally. We quote a flat or hourly fee in writing before you appoint us, based on the size and type of the loss. We do not charge a percentage of the award, because an appraiser with a stake in the outcome is not disinterested.
Get started
Send us the carrier's estimate.
We read the appraisal clause, compare the carrier's scope with the damage you describe, and tell you plainly whether appraisal is the right move. If it is, you get a flat fee in writing before you appoint us.