Independent appraisers for Texas policyholders · Flat fees, never a percentage of the award Call (832) 503-5866Text (832) 503-5866

Fire and smoke loss appraisal

Fire & Smoke Damage Claim Appraiser

Partial fire losses are complicated claims. The burned rooms are obvious; the smoke, soot and heat damage three rooms away is where the carrier's estimate and yours diverge. We serve as the policyholder's appraiser on disputed fire and smoke claims throughout Texas.

Where fire claims are disputed

  • Clean versus replace. Whether smoke-damaged drywall, cabinetry, insulation, ductwork and soft goods can be cleaned and sealed or must be removed.
  • Heat damage. Warped vinyl, crazed glass, delaminated finishes and compromised framing outside the fire room.
  • Odor. The sealing, encapsulation and HVAC cleaning needed to actually eliminate smoke odor.
  • Contents. Room-by-room inventories, cleaning versus replacement, and depreciation applied to items the carrier never saw.
  • Additional living expense. Duration of displacement and reasonable costs during the rebuild.
  • Code and permit requirements triggered by the rebuild.
Total fire losses

Texas Insurance Code ยง862.053 makes a fire policy a liquidated demand for the full policy amount when real property is a total loss by fire. The 2027 residential appraisal rules therefore exclude total fire losses that fall under that statute. Appraisal remains the tool for partial fire losses, which are the large majority.

Our approach on fire files

We inspect with the fire's path in mind, documenting heat, smoke and soot migration room by room and testing surfaces where cleaning is proposed. We work from your contents inventory and help you complete it where it is incomplete. The estimate we bring to the appraiser conference covers structure, cleaning, contents and the documented additional living expenses the policy allows, so nothing is left to argue about later.

Fire claims frequently involve a restoration contractor already on site. We coordinate with your contractor and compare their proposal against the carrier's scope, but our estimate is our own, and that independence is what gives it weight with the umpire.

Joseph Dittman, appraiser and licensed Texas public adjuster

Joseph DittmanAppraiser and licensed Texas public adjuster (Texas public adjuster license #3356839). Joseph serves as policyholder-appointed appraiser and as umpire on property losses across Texas. About

FAQ

Common questions about appraisal

What is an insurance appraiser for policyholders?

An appraiser is the person you appoint under your policy's appraisal clause to determine the amount of your loss when you and the insurance company disagree on it. The carrier appoints its own appraiser, and the two appraisers (with an umpire if they cannot agree) issue a binding award. Appraisers must be competent, independent and disinterested in the outcome; they are not advocates in the way a lawyer or public adjuster is.

How is an appraiser different from a public adjuster?

A public adjuster represents you in presenting and negotiating the claim and is typically paid a percentage of the settlement. An appraiser is appointed only after a dispute over the amount of loss, participates in a formal process that ends in a binding award, and must be disinterested in the outcome, which is why we charge a flat or hourly fee and never a percentage of the award.

Does appraisal decide whether my claim is covered?

No. Appraisal is limited to the amount of loss. If the carrier has denied your claim on coverage grounds, appraisal is generally not the right tool. If the carrier accepted the loss but underpaid it, appraisal is designed for exactly that dispute.

Is the appraisal award binding?

Yes, as to the amount of loss. An award signed by both appraisers, or by one appraiser and the umpire, binds both you and the carrier. Under the 2027 Texas rules it can be set aside only if it was made without authority, not in substantial compliance with the appraisal clause, or affected by fraud, accident or material mistake.

How much does an appraiser cost?

Each party pays its own appraiser, and the umpire's fee is usually split equally. We quote a flat or hourly fee in writing before you appoint us, based on the size and type of the loss. We do not charge a percentage of the award, because an appraiser with a stake in the outcome is not disinterested.

All questions

Get started

Send us the carrier's estimate.

We read the appraisal clause, compare the carrier's scope with the damage you describe, and tell you plainly whether appraisal is the right move. If it is, you get a flat fee in writing before you appoint us.

Free appraisal review

Tell us where the claim stands. We reply within one business day with a straight answer on whether appraisal fits.

No upfront fee for the review. If we take the engagement, the fee is quoted in writing first. Prefer to talk? Call or text (832) 503-5866.

Disagree with the carrier's number?

Send us the estimate. We will tell you within one business day whether appraisal fits and what it would cost.

Call (832) 503-5866