Independent appraisers for Texas policyholders · Flat fees, never a percentage of the award Call (832) 503-5866Text (832) 503-5866

Water and plumbing loss appraisal

Water Damage Insurance Claim Appraiser

Water losses create the widest gaps between carrier estimates and real repair costs. Drying, demolition, flooring continuity, cabinet replacement and matching all turn on judgment calls, and the carrier's adjuster made them conservatively. Appraisal puts those calls in front of an independent appraiser.

Typical water damage disputes

  • Flooring. Whether continuous flooring must be replaced across connected rooms to achieve a reasonable match, or only in the wet area.
  • Cabinets and countertops. Replacement of a run of cabinets when lower boxes are saturated, and the countertop that sits on them.
  • Drywall and insulation. Flood-cut height, wet insulation, and texture and paint to break lines.
  • Drying and mitigation. Equipment days and the mitigation invoice the carrier declined to pay in full.
  • Access for repair. Tunneling or slab breakout to reach a leak, where the policy covers access.
  • Contents and pack-out. Manipulation, storage and cleaning of household contents.

Scope first, then price

Most water-damage underpayments are scope problems, not unit-price problems. The carrier's estimate uses the same pricing software ours does; it simply leaves items out or stops the repair short of a reasonable finish. Our appraisal inspection documents moisture mapping, material types and the extent of affected areas, and our estimate carries the repair through to a finished, matched result where the policy supports it.

Coverage questions are not appraisal questions

Carriers often deny parts of water claims on causation grounds: long-term seepage, deterioration, or an excluded flood or surface-water source. Those are coverage disputes. Appraisal determines the amount of loss for the damage the carrier has accepted. If the carrier has accepted the leak but not the full extent of the damage, appraisal is a strong fit. If it has denied the leak itself, call us anyway and we will point you in the right direction.

Freeze events

Statewide freezes produce thousands of simultaneous burst-pipe claims, and the carrier scopes that follow are often written from photographs. If your freeze claim was accepted and underpaid, appraisal is designed for that dispute, and the 2027 Texas residential rules now set firm deadlines so it cannot drag on indefinitely.

Joseph Dittman, appraiser and licensed Texas public adjuster

Joseph DittmanAppraiser and licensed Texas public adjuster (Texas public adjuster license #3356839). Joseph serves as policyholder-appointed appraiser and as umpire on property losses across Texas. About

FAQ

Common questions about appraisal

What is an insurance appraiser for policyholders?

An appraiser is the person you appoint under your policy's appraisal clause to determine the amount of your loss when you and the insurance company disagree on it. The carrier appoints its own appraiser, and the two appraisers (with an umpire if they cannot agree) issue a binding award. Appraisers must be competent, independent and disinterested in the outcome; they are not advocates in the way a lawyer or public adjuster is.

How is an appraiser different from a public adjuster?

A public adjuster represents you in presenting and negotiating the claim and is typically paid a percentage of the settlement. An appraiser is appointed only after a dispute over the amount of loss, participates in a formal process that ends in a binding award, and must be disinterested in the outcome, which is why we charge a flat or hourly fee and never a percentage of the award.

Does appraisal decide whether my claim is covered?

No. Appraisal is limited to the amount of loss. If the carrier has denied your claim on coverage grounds, appraisal is generally not the right tool. If the carrier accepted the loss but underpaid it, appraisal is designed for exactly that dispute.

Is the appraisal award binding?

Yes, as to the amount of loss. An award signed by both appraisers, or by one appraiser and the umpire, binds both you and the carrier. Under the 2027 Texas rules it can be set aside only if it was made without authority, not in substantial compliance with the appraisal clause, or affected by fraud, accident or material mistake.

How much does an appraiser cost?

Each party pays its own appraiser, and the umpire's fee is usually split equally. We quote a flat or hourly fee in writing before you appoint us, based on the size and type of the loss. We do not charge a percentage of the award, because an appraiser with a stake in the outcome is not disinterested.

All questions

Get started

Send us the carrier's estimate.

We read the appraisal clause, compare the carrier's scope with the damage you describe, and tell you plainly whether appraisal is the right move. If it is, you get a flat fee in writing before you appoint us.

Free appraisal review

Tell us where the claim stands. We reply within one business day with a straight answer on whether appraisal fits.

No upfront fee for the review. If we take the engagement, the fee is quoted in writing first. Prefer to talk? Call or text (832) 503-5866.

Disagree with the carrier's number?

Send us the estimate. We will tell you within one business day whether appraisal fits and what it would cost.

Call (832) 503-5866